At Malik Sajjad Enterprises, we strive to deliver high-quality manpower, logistics, transportation, and support services. This Refund Policy outlines the terms under which refunds may be considered for our services.
1. Service Nature
Our services are primarily service-based (manpower, logistics, transportation, and supply). Due to the nature of these services, refunds are generally limited once the service has been initiated or completed.
2. Eligibility for Refund
A refund may be considered in the following cases:
- Service was not delivered as agreed
- Duplicate payment or overpayment made by the client
- Cancellation requested before service execution
All refund requests must be submitted with valid proof and details of the issue.
3. Non-Refundable Situations
Refunds will not be applicable in the following cases:
- Services already completed or partially delivered
- Delays caused by client-side issues or incomplete information
- Change of mind after service has started
- Third-party costs already incurred on behalf of the client
4. Cancellation Policy
- Clients may request cancellation before the service begins.
- Once the service is scheduled or in progress, cancellation charges may apply.
5. Refund Process
- Approved refunds will be processed within 7–14 business days
- Refunds will be issued using the original payment method unless agreed otherwise
6. Contact for Refund Requests
To request a refund, please contact us with your details:
📧 Email: info@msepk.com
🌐 Website: https://msepk.com/
📍 Location: A 84 Gulistan Society Quaid Abad Karachi, Pakistan
7. Policy Updates
Malik Sajjad Enterprises reserves the right to update this Refund Policy at any time. Changes will be posted on this page.